Let's have a brief analysis of how to use Employee Experience (EX) to shape organizational culture.

I am currently developing an eNPS programme, and it is interesting to note that many people are not familiar with what it entails, so here is a brief overview:

Several experts in the People space are highlighting the work-time reduction methodology, and many companies have proactively started implementing the four-day workweek. I believe this is an excellent initiative that can be beneficial across all sectors by fostering a more efficiency-driven culture, improving work-life balance, reducing stress levels for team members, increasing the Employee Net Promoter Score, and enhancing the organization's brand to attract top talent during recruitment processes.

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I had this picture taken in 2019 and not long after, the world had to deal with COVID, lockdowns, and quarantines. As a result, mindsets, healthcare, behaviours, technology, travel policies, and business methodologies changed. On a personal level, I had to rethink and re-assess all my intentions and even change my geo-location. It was a new season, so I had to adjust, shift, grow, reshape, and rethink things!

I decided to spend my morning working from a café close to home. I chose not to calorie count and ordered a coffee and muffin 🤭My mind suddenly flashed back to a couple of years ago when I was handling some senior-level recruiting for one of my clients. One of the candidates looked good on paper, she had the right skills and was currently working for an organisation which I felt was recognised in its industry.I asked her why she wanted to leave the company and all she kept emphasising on was the fact that it was a toxic environment, and that she was not allowed to step out to grab a coffee and muffin. Interestingly, the coffee and muffin complaint came up about three times during the interview. She simply wanted a company that would accommodate her desire which really isn’t too much of an ask.A part of me was intrigued at the fact that this company was about to lose an excellent senior colleague simply because of a culture that didn’t allow for something as simple as a quick 10 minutes away from her desk. This could be perceived as toxicity because of the excessive clock watching and control, as opposed to an Employee-centric delivery-focused organisation that encouraged and thrived on individual autonomy, motivation, and actual work delivery.Hopefully more of these examples will come to light and make us understand the impact a positive Employee Experience can have on improving attrition and retention indices, among many other advantages.Have an awesome week!!!

In 2022 I had the privilege of being part of a group of industry leaders selected by TechPros.io to speak about Employee Experience (EX) and how Artificial Intelligence (AI) can impact it. I did not post it on LinkedIn then, but the article is even more important today.With 3rd generation HR, we must be as proactive as possible to ensure that EX keeps improving and colleagues feel more positive towards their Organisations.Enjoy the short read and have a great week.

Below are a few of the functions that we perform for our clients 

A thought about choosing the right business market to operate in came to my mind. This is in relation to industry, business venture, profession, career or job role.

At H.2.2, we create outplacement plans for our clients that